moissaniteit

Returns and warranty

30 days to decide

You can return any piece within 30 days of delivery for a full refund. The piece should be unworn and in its original condition, with its box and GRA certificate.

Free returns

Returns are free within the United States. Contact us with your order number and we send you a prepaid return label.

Refunds

We refund to your original payment method as soon as the return arrives and is checked. Your bank may take a few days to show it.

Ring size exchange

If your ring does not fit, we exchange it for another size of the same ring at no cost while that size is in stock.

1-year warranty

Every piece is covered for one year against defects in materials and workmanship, such as a loose stone or a broken prong. The warranty does not cover damage from accidents, misuse or normal wear, or lost stones caused by impact.

How to start

Call (754) 444-8977 or write to us at the address on the Contact page with your order number.

Updated October 11, 2026.